Case Study
Improved control of maintenance performances with Planon Universe
Planon’s software helped KCL Estates & Facilities overcome fragmented maintenance practices and unlock the full potential of its estate‑management processes. By centralising reactive and planned preventative maintenance data for nearly 400,000 m² across 130 buildings, Planon provided detailed workload records, performance metrics, and standardised workflows. Automated scheduling, mobile access, and transparent reporting improved technician engagement, reduced missed tasks, and strengthened compliance. The platform’s integration with asset and space data enabled more accurate planning, better resource allocation, and clearer visibility into maintenance performance, helping KCL move from inconsistent, reactive operations to a proactive, data‑driven approach that better supports 5,000 student
