Case Study
Investment repaid in weeks with redaction times lowered from 4 hours per day to 40 minutes.
Trafford Metropolitan Council faced delays and inefficiencies due to manual redaction methods that relied on physical processes like using correction fluid and external scanning services. This approach often led to errors, with around 25% of sensitive information not properly removed, causing compliance risks and slowing down the publication of planning documents online. These issues impacted timely information sharing with the public. Recognizing these challenges, the council identified the need for a digital redaction solution to improve accuracy, streamline workflows, and ensure faster, more reliable handling of confidential information.
