Case Study

Juniper connects with more prospective residents by improving the caller experience

Juniper connects with more prospective residents by improving the caller experience

Juniper connects with more prospective residents by improving the caller experience

Pages 2 Pages

Based in Bloomfield, New Jersey, Juniper Communities offers senior residential options from independent living to assisted living, secure memory care, skilled long-term care, and more across communities in Colorado, New Jersey, and Pennsylvania, with a mission to help residents live life fully. Discovering Marchex Speech Analytics at a community they assumed operations for, Juniper was so impressed they rolled it out to all 17 communities. Marchex software quickly identified high-value customer segments, delivered powerful speech analytics insights, optimized lead handling, boosted conversion rates, and enhanced resident acquisition across locations.

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