Case Study
Kitabisa achieves 99.9% email deliverability and increases individuals’ donations by 78% with Netcore’s segmentation and personalization
Kitabisa achieves 99.9% email deliverability and increases individuals’ donations by 78% with Netcore’s segmentation and personalization
Kitabisa, Indonesia’s leading crowdfunding platform, connects donors with individuals and communities in need through causes such as medical assistance, disaster relief, education, and social development initiatives. Founded in 2013, the platform has built a strong reputation for transparency, security, and accountability. As Kitabisa grew, it aimed to create seamless communication across customer touchpoints and deliver a more cohesive digital experience for donors and fundraisers. To achieve these goals, the organization partnered with Netcore and leveraged advanced segmentation and personalization capabilities to deliver highly relevant and targeted communications. This approach improved engagement, strengthened donor relationships, and ensured messages consistently reached recipients.
