This global retail bank operates thousands of branches across several continents and maintains a large online presence, making streamlined network and application performance essential. Previously relying on a central team in France for troubleshooting, the bank recognized the need for broader visibility across its distributed environment. As a longtime NETSCOUT customer, it expanded the nGenius Enterprise Performance Management solution globally to gain holistic insight, improve performance across all regions, and ensure consistent, reliable service for customers worldwide.

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