Case Study

Managing accident and legal protection processes along with motor damage and property processes

Managing accident and legal protection processes along with motor damage and property processes

Managing accident and legal protection processes along with motor damage and property processes

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LVM Insurance modernized accident, legal protection, motor damage, and property processes by replacing a heavyweight BPMS with Camunda. As one of Germany’s largest insurers, LVM needed a lightweight, developer-friendly solution that could simplify complex administrative and inventory workflows. Using Camunda and Task List, the company introduced asynchronous processes and improved task handling with only Java and BPMN, avoiding unnecessary technical complexity. The flexible license model and strong support from Camunda enabled smooth implementation. The result was improved efficiency, easier maintenance, and a scalable foundation for automating core insurance processes across the organization.

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