NAMICO insures mutual insurance carriers and manages extensive policy, underwriting, and claims records. Page 1 depicts its financial services environment. OpenText Content Manager replaced paper-heavy workflows and ensured strict security between NAMICO and its sister agency NIA. Automated stamping enforces exact placement and formatting requirements. Electronic filing mirrors the old physical system, easing adoption and enabling fast search across policies, claims, and correspondence. Storage needs dropped by one-third, and processes that once took all day—like claims compilation—now take minutes. Security, auditability, and workflow integrity improved dramatically.

Join for free to read