The National Commission on Certification of Physician Assistants is the sole certifying body for physician assistants in the United States. Founded in 1975 and based in Johns Creek, Georgia, the organization employs just over 100 people. NCCPA has partnered with DecisionWise for several years to consistently gather feedback across the organization and enhance the employee experience. A key factor in the success of its employee listening initiatives has been strong support from senior leadership, which ensured organization-wide buy‑in and sustained engagement. This leadership commitment enabled NCCPA to act on feedback effectively, strengthen its workplace culture, and continuously improve how employees experience their roles and the organization overall.

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