Huron Consulting Group helped Oregon Health & Science University (OHSU) implement a best-practice Advanced Beneficiary Notice (ABN) process to increase cash flow and reduce ABN-related write-offs. They collaborated with key stakeholders, including physicians and IT teams, to design an efficient ABN workflow integrated into the electronic health record system, minimizing clicks and ensuring physician accountability. Huron provided extensive virtual training for over 5,000 employees and built custom reporting and command centers to support the transition, ultimately improving patient education and optimizing Medicare reimbursement.

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