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Case Study

No-disruption migration with robotic process automation

No-disruption migration with robotic process automation

No-disruption migration with robotic process automation

Cognizant
Pages 4 Pages

To achieve a seamless, zero-disruption migration of its complex behavioral health claims contracts to a modern platform, CareOregon partnered with Cognizant. Cognizant software, featuring Robotic Automation Services and the TriZetto QNXT platform, helped the Medicaid health plan transition rapidly away from legacy systems without interrupting vital operations. This powerful technological intervention successfully delivered a one hundred sixty-two percent return on investment and saved over ten thousand hours monthly. Ultimately, Cognizant software empowered the healthcare organization to accelerate processing workflows, eliminate operational backlogs, and secure a robust platform for future member service delivery.

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