One of the Largest Commercial Banks in Jamaica Transforms its Consumer Lending Journey, Delivers a Superior Customer Experience with Newgen

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Newgen Software helped one of Jamaica’s largest banks transform its consumer lending journey by automating the manual retail loan origination process. This automation streamlined workflows, reduced labor-intensive tasks, and expanded operational capacity, significantly enhancing customer satisfaction. Serving millions across 22 countries, the bank now delivers faster, more efficient loan services—including auto, mortgage, and credit products—improving overall customer experience and operational agility through Newgen’s streamlined, digital loan origination platform.

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Case Study

One of the Largest Commercial Banks in Jamaica Transforms its Consumer Lending Journey, Delivers a Superior Customer Experience with Newgen

One of the Largest Commercial Banks in Jamaica Transforms its Consumer Lending Journey, Delivers a Superior Customer Experience with Newgen

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