Planon’s software enabled PGGM to embed continuous improvement and practical innovation into its accommodation and facility‑services operations through Planon Apps. By linking QR codes to the main asset inventory, staff and users can report failures instantly via smartphone, triggering automated work orders and faster response. Planon Apps also support mobile inspections, self‑service requests, and kiosk‑based workflows, reducing manual paperwork and increasing transparency. This flexible, app‑driven approach improves service quality, shortens resolution times, and empowers employees and end users, making PGGM’s facility services more agile, data‑driven, and aligned with its innovative culture.

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