Case Study
San Mateo County: Creating a Remarkable Experience
San Mateo County used the Zscaler Zero Trust Exchange to provide secure, fast, and reliable access for 10,000 users as the organization rapidly transitioned to remote work. Faced with the challenge of supporting a large work-from-home workforce, the county scaled remote work adoption from 35% to over 90% within just a few days while maintaining productivity and security. By leveraging Zscaler’s direct peering with SaaS platforms such as Microsoft 365, employees received optimized application performance and seamless connectivity. The solution delivered consistent security policies and smooth access for users both inside and outside the office, including unlimited inline TLS/SSL inspection for enhanced protection. As a result, San Mateo County created a unified and secure user experience, e
