Case Study

Satellite internet major saves big with Salesforce Cloud

Satellite internet major saves big with Salesforce Cloud

Pages 6 Pages

This 2024 case study describes how a global satellite internet and space telecommunications pioneer improved quote-to-order speed and reduced operational costs by implementing Salesforce Communications Cloud with Industries CPQ to handle complex, configurable contracts and deals. After workshops, system assessments, and co-innovation sessions, Brillio streamlined product setup, bundles, validation rules, pricing and discount management, and integrated CRM and automation to support Sales, Product, Legal, and Finance teams. The rollout used agile delivery, rigorous testing and UAT, phased deployment to minimize disruption, plus go-live support and comprehensive user training. Benefits included faster lead-to-order execution on a single platform, lower manual effort and tool sprawl, scalabili

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