Southwest Gas improved security and user experience by adopting the Zscaler Zero Trust Exchange, replacing legacy security solutions with a modern, cloud-based platform. The organization faced challenges with a traditional security infrastructure that could not support its cloud transformation goals or a growing hybrid workforce. Providing reliable connectivity for remote employees and field offices in rural locations was also difficult, while legacy VPNs lacked identity-based access controls, increasing risks to private applications and sensitive data. By implementing a comprehensive zero trust architecture in just four to six weeks, Southwest Gas secured access for 2,300 hybrid employees and 50 field offices. The solution fulfilled 95% of the company’s use cases through a single-vendor p

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