The City of Boston adopted Zscaler’s cloud-native security platform to modernize public services and provide secure, scalable, and cost-effective cloud access for employees. As the city increased its reliance on cloud technologies, it needed a solution that could improve workflow efficiency, strengthen security, and enhance the user experience. By implementing Zscaler, Boston successfully handled rapidly growing web traffic, which increased by 47% in a single quarter, while maintaining reliable performance. The platform blocked millions of cyber threats and tens of millions of access policy violations each quarter, significantly improving the city’s security posture. It also provided comprehensive visibility into user activity and applications across the environment, enabling better monito

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