Thrasio goes from great to excellent, saving $1.8 million along the war

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Assembled helped Thrasio, a standout e-commerce leader reaching US households with ~190 brands and 70,000 monthly interactions, sustain high-quality experiences at scale. It enabled top 1% operational performance through AI agents, advanced automations, and predictive insights across chat, email, and voice. With unified workforce management for humans, BPOs, and AI, real-time recommendations, and intelligent routing, Assembled reduced total cost of ownership by 47% in just three months.

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Case Study

Thrasio goes from great to excellent, saving $1.8 million along the war

Thrasio goes from great to excellent, saving $1.8 million along the war

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