This brochure explores how automation is transforming out-of-home parcel collection and returns networks across logistics and ecommerce. Blue Yonder explains that labor shortages, rising operational costs, increasing ecommerce returns, and growing customer expectations are driving rapid adoption of automated solutions such as parcel lockers, drop-off kiosks, self-service label printers, and automated parcel machines. Based on industry survey findings, the report shows that 82% of respondents are deploying or planning automation within two years, with parcel lockers emerging as the dominant solution due to their scalability, convenience, and 24/7 accessibility. The report also highlights operational challenges including underutilization, location scarcity, customer adoption, and capacity ma

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