A leading U.S.-based technology provider serving large-scale transit and transportation agencies sought a business intelligence solution to enable seamless collaboration and better operational oversight. The company supports over one million riders each month and manages fleets of more than 500 vehicles, offering solutions such as real-time performance dashboards, mobility-as-a-service platforms, and traveler information systems. Despite its advanced offerings, the client struggled with fragmented data across multiple disconnected systems. Financial and operational information was siloed, preventing unified KPI tracking and performance measurement. Heavy dependence on manual reporting further created communication gaps between teams, limiting visibility, slowing decision-making, and reduci

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