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Case Study

Domino’s APN conversion rate increased by 23%, resulting in higher orders placed with Netcore Cloud’s Customer Engagement Platform

Domino’s APN conversion rate increased by 23%, resulting in higher orders placed with Netcore Cloud’s Customer…

Domino’s APN conversion rate increased by 23%, resulting in higher orders placed with Netcore Cloud’s Customer Engagement Platform

Netcore
Pages 19 Pages

Domino’s Pizza Indonesia, the exclusive master franchise holder of the Domino’s brand in Indonesia, operates more than 100 stores across major cities including Jakarta, Bekasi, Depok, Bogor, Bandung, and Bali. As the company expanded its digital presence, it sought to increase customer engagement, drive more orders, and improve the effectiveness of its mobile app communications. To achieve these objectives, Domino’s partnered with Netcore Cloud and implemented its Customer Engagement Platform, leveraging data-driven personalization and targeted app push notification campaigns. By delivering timely, relevant, and behavior-based messages to customers, the brand was able to enhance user interactions and encourage more purchase actions throughout the customer journey. The strategy improved com

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