Case Study
IGP achieves 8.5% uplift in order transactions with Netcore’s Multichannel Engagement Solutions
IGP (IndianGiftsPortal), one of India’s leading online gifting platforms, delivers personalized gifting experiences to customers across more than 100 countries. Known for serving key occasions such as festivals, birthdays, anniversaries, and life milestones, IGP has built a strong presence in the gifting industry, with its Cake category contributing a significant share of revenue. As the company expanded, it sought to improve customer engagement, increase order transactions, and optimize conversions through a more effective multichannel strategy. Partnering with Netcore, IGP leveraged advanced customer engagement solutions across multiple communication channels, using personalization, automation, and data-driven customer journeys to enhance the shopping experience. By delivering relevant a
