A payment processing company headquartered in Nigeria and San Francisco (900+ employees) needed stronger data security and governance after a data breach exposed immature, ungoverned data practices that were causing inconsistent, inaccurate, and noncompliant data, plus operational misalignment and siloed reporting as the firm scaled. Marlabs conducted a COMPASS+ organizational assessment across people, process, and technology, then developed a data strategy that prioritized immediate governance and cybersecurity while defining and measuring KPIs, implemented a full governance framework with clear ownership and stewardship, delivered training to build data literacy, and restructured demand management with an intake form and a more mature agile delivery model. Outcomes included reduced secur

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