Case Study
NHM Boosts IT Security and Operational Efficiency with ManageEngine
This case study describes how PT Nusa Halmahera Minerals transformed a fragmented, reactive IT environment into a centralized and automated ecosystem supporting more than 2,500 employees. OpManager provides real-time infrastructure monitoring from one dashboard, while ServiceDesk Plus standardizes incident handling, asset links, SLA tracking, escalation, and audit trails. ADManager Plus automates identity provisioning and deprovisioning through templates, policies, and role-based access. Password Manager Pro strengthens privileged access with automated password rotation, time restrictions, and detailed activity logs. Analytics Plus consolidates data from multiple platforms into live dashboards, replacing manual Excel reporting. The result is faster response, stronger access control, improv
