A logistics brokerage company replaced manual, siloed order-to-cash operations with a centralized, web-based Transport Management System to automate workflows, speed integrations, and improve visibility across booking, procurement, tracking, accounting, and customer and carrier management. Synoptek ran discovery and IT assessments, then built an integrated TMS ecosystem spanning CRM-based customer onboarding, carrier onboarding and capacity planning, data-science-driven rate management, real-time shipment tracking, AR/AP and cash application, document management, mobile workflows (including LTL and drayage), performance dashboards, and a customer portal. They also added 40+ BI reports and 24/7 application and IT operations support. Reported results include 250% more transaction processing,

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