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Netcore Cloud’s AI-powered Customer engagement helps Tealive achieve 400% uplift in revenue

Netcore Cloud’s AI-powered Customer engagement helps Tealive achieve 400% uplift in revenue

Netcore Cloud’s AI-powered Customer engagement helps Tealive achieve 400% uplift in revenue

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10 Pages

Tealive, a lifestyle tea brand founded in Malaysia in 2017, has grown to more than 800 outlets worldwide, offering freshly brewed beverages, delivery services, and DIY bubble tea kits. The brand is also committed to sustainability through its Tealive Eco initiative, which promotes environmentally responsible practices and products. As Tealive expanded, it aimed to increase purchases for takeaway and delivery orders while strengthening customer engagement across its mobile app and digital channels. To achieve these goals, the company partnered with Netcore Cloud and implemented its AI-powered Customer Engagement Platform. By leveraging personalized communication, customer insights, and automated omnichannel engagement, Tealive delivered more relevant and timely experiences to its customers.

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