A privately held aerospace fleet leasing company, carved out of a Fortune 100 parent, needed to stand up its own IT environment and migrate off the parent phone system as part of a broader technology migration. After an RFP, Synoptek implemented Microsoft Teams Phone System for PBX capabilities, eFax for online faxing, Poly CCX desk phones, and global VoIP services, including local dial tone for users outside the US to keep a unified communications platform worldwide. Despite COVID-related delays, the company successfully deployed a modern enterprise phone system, better integrated with Microsoft 365, simplified administrative needs, and enabled a single employee profile across its IT systems.

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